Every new account gets a 7-day free trial with full access — no payment is collected until the trial ends and you choose to subscribe. Cancel any time during the trial and you won't be charged anything.
You can cancel your subscription at any time from Settings. When you cancel:
Because HAM is billed in short monthly cycles with a full 7-day free trial beforehand to evaluate the product before paying anything, we don't offer refunds for the current or any already-completed billing period once a payment has been successfully charged. If you cancel mid-cycle, you retain access until the end of that paid period rather than receiving a partial refund for the unused days.
Exceptions we will refund:
Email support@ham.app with your account email and the issue. We aim to respond within 2 business days. Refunds, where approved, are issued back to the original payment method via Razorpay and may take 5-7 business days to reflect, depending on your bank.
If a renewal payment fails (e.g. expired card, insufficient balance), your subscription will be marked past-due and access may be paused until payment succeeds or you update your payment method. We don't charge late fees.